Premium Rigid Sports Strapping Tape - 30 Rolls of 38mm X 13.7M

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Price:
Sale price$237.00 Regular price$342.00

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Description

Delivery Information

Orders are generally dispatched from our distribution centers, which are located Australia wide, within 1-3 business days after full payment is received.

After dispatching to our couriers, the estimated delivery time frame is as below:

  • In Victoria: approximately 5-10 working days
  • In NSW, SA, ACT, QLD: approximately 7-15 working days
  • In WA, NT and TAS: approximately 10-15 working days

Due to ongoing COVID-19 situation national wide and natural disasters from time to time, delivery time frames can be affected and your patience in these cases is highly appreciated.

Our delivery services include:

  • Dispatch notification sent to Email or SMS
  • Tracking link provided
  • Delivery to home entrance

All our delivery charges do not include any assembly service, packaging removal and disposal

Important Note:

  • We can not guarantee a delivery on any specific dates or times as this is not something our delivery partners would be able to guarantee either.
  • Our carriers are unable to call prior to delivery
  • All deliveries are only made during business hours from Mon - Fri (public holidays excepted)
  • Orders with multiple items may have multiple deliveries from different carriers since they may be sent from different warehouse locations

Return & Refund Policy

You have within 14 days upon receiving your item(s) to request a change of mind return except the ineligible ones stated below*. Eligibility for 14 days change of mind return is specified in the information page of every product.

Also, to be eligible for a return, your item must be in its original condition and packaging, which means you have not used, assembled, damaged, washed or laundered any of the items.

Return must be arranged in advance via email: sales@cozyer.com.au. Please attach your receipt or proof of purchase and include pictures or video of the received item(s) condition with original packaging. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items without packaging will not be accepted by our partnered couriers due to Occupational Health and Safety Act and Regulations and possible damages during transportation. 

Once our team has received your returned item, they will assess whether or not it’s in original condition and packaging.
 
If the inspection result has been approved, you’ll receive a refund total less:
 
- The actual freight charges associated with both initial and return shipment. This is disregard of any discounted or free shipping promotion that may have been applied at the time of your purchase. And
- 10% of restocking fee.
 
In case, the returned item is not in its original condition and packaging, an amount equal to 50% of your item's purchased price and all associated freight charges will be deducted from the refund.
 
Refund will only be back at your original payment method within 3-5 business days. You may have the option of selecting a store credit if you wish to do so.

You can always contact us for any return questions at sales@cozyer.com.au.

*Ineligible items for a return:  

  • Items stated “not eligible for return” in its information page.
  • Bedding, bed linens, pillows, cushions & throws
  • Mattresses
  • Products that have been assembled or semi – assembled, damaged, used, altered, washed or laundered.

Damages, Defections and issues

Please inspect your goods upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

These must be reported within 48 hours of the delivery. Claims of defective or damaged items outside 48 hours reporting period will be assessed under warranty. For incorrect items, if you do not report within 48 hours, you will be responsible for all freight charges associated to the process of your item replacement.

You must also provide us photos, videos and as much information as possible for your claim via email: sales@cozyer.com.au so that we can assist you the best.  

This product is eligible for a 14 day change of mind return, conditions applied. Please refer to our returns and refunds policy for further details.

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